Effective Date: Jan 01, 2022
Your privacy is important to us. This Privacy Policy (“Policy”) explains how Supono Holdings LTD ("we", "us", or "Company") collects, uses, and protects your information when you use the Where Is My Phone Alexa Skill (the “Skill”). This Policy is in addition to the Terms of Service available at https://skillspolicy.suponoholdings.com/terms.html. By using the Skill, you agree to both this Privacy Policy and the Terms of Service.
Welcome to Where Is My Phone provided by Supono Holdings LTD. By enabling and using this Skill on your Amazon Alexa-enabled device, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Skill.
Your use of the Skill indicates your acceptance of these Terms and any future modifications. We reserve the right to update these Terms at any time; your continued use following any changes constitutes your acceptance of the updated Terms.
By using this Skill, you confirm that you are at least 18 years of age. This Skill is intended for use only by individuals who are 18 years or older.
By accessing or using the Skill, you confirm that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of these Terms, you must immediately cease using the Skill.
Your continued use of the Skill after modifications indicates acceptance of the updated Terms.
Ever lost your phone in the couch cushions or under a pile of papers? When your phone is silent and you can’t locate it, our Alexa Skill is here to help.
Setup and Verification: To set up your phone, simply say, "Alexa, where is my phone." You will be prompted to provide your mobile number. To verify your identity, we will send you a 4-digit code via text message or voice call, which you must provide to Alexa.
Usage: Once registered, you can locate your phone at any time by saying:
IMPORTANT: Only US cell numbers are supported. Landlines or numbers from other regions are not supported. We use one US-based outbound phone number (1.218.413.5629) for the service. To ensure you receive calls, please add this number to your contacts and adjust your device settings if necessary.
Failure to adhere to these responsibilities may result in immediate suspension or termination of your access to the Skill.
This Skill relies on third-party services to perform its functions. In particular, we use Twilio for sending SMS messages and making phone calls. By using the Skill, you agree to the terms and privacy policies of these providers. Please review Twilio’s Terms of Service and Twilio’s Privacy Policy for further details.
These services are used solely to enable the functionality of the Skill and are not directly controlled by Supono Holdings LTD.
We collect only the information necessary to provide the Skill:
Your information is used exclusively for operating the Skill and is stored securely. When you are no longer active, we cease storing your data. We do not use your Personal Information for any purposes beyond providing and maintaining the Skill.
Any information (“Content”) you provide via the Skill, such as your phone number, is your responsibility. By providing such Content, you grant Supono a worldwide, non-exclusive, royalty-free license to use, store, and process your Content solely for the purpose of operating and maintaining the Skill.
While you retain ownership of your Content, you acknowledge that Supono may use it as necessary to provide the service.
All content, features, and functionalities of the Skill—including text, graphics, images, and software—are the exclusive property of Supono or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, revocable license to use the Skill solely for its intended purpose. Unauthorized reproduction, distribution, or creation of derivative works is strictly prohibited.
Any unauthorized use of our content will be considered a violation of these Terms.
You agree not to use the Skill in any manner that:
Any misuse of the Skill may result in immediate termination of your access without notice.
We reserve the right to monitor your use of the Skill to ensure compliance with these Terms. If, in our sole discretion, we determine that you have violated these Terms, we may suspend or terminate your access immediately and without notice.
In addition, we may disclose your identity or relevant information if required by law or if necessary to protect our rights or the safety of others.
You may link to our homepage provided such links do not imply any endorsement or association with Supono. The Skill may include social media features that allow you to share content; your use of these features is subject to these Terms and any additional guidelines.
Unauthorized use of our branding or social media functionalities is strictly prohibited.
The Skill is provided on an “as is” and “as available” basis without any warranties, express or implied. Supono disclaims all warranties, including:
We do not guarantee that the Skill will operate error-free, securely, or continuously. Your use of the Skill is at your sole risk.
Under no circumstances shall Supono, its affiliates, licensors, service providers, officers, directors, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Skill—even if we have been advised of the possibility of such damages.
In any event, our total liability shall not exceed any fees paid by you (if applicable) for using the Skill.
You agree to indemnify, defend, and hold harmless Supono and its affiliates, licensors, service providers, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Skill or your violation of these Terms.
This obligation shall survive the termination of these Terms.
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Skill shall be resolved exclusively through binding arbitration under the rules of an agreed-upon arbitration provider (e.g., JAMS).
Notwithstanding the arbitration process, nothing in this section shall prevent either party from seeking injunctive or equitable relief in a court of competent jurisdiction.
You agree that any dispute resolution proceedings will be conducted solely on an individual basis and that you waive your right to participate in any class action, collective, or representative proceeding, as well as your right to a trial by jury.
This waiver applies regardless of the legal theory under which any claim is brought.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the federal or state courts located in Delaware or, where applicable, in San Francisco, California.
You hereby waive any objection to such jurisdiction or venue.
Supono reserves the right to modify these Terms at any time. All changes will be effective immediately upon posting on our website or within the Skill. Your continued use of the Skill after any modifications constitutes acceptance of the updated Terms.
It is your responsibility to review these Terms periodically.
No failure or delay by Supono in exercising any right under these Terms shall constitute a waiver of that right. If any provision is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any additional legal notices on our website, constitute the entire agreement between you and Supono regarding your use of the Skill.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: support@suponoholdings.com
Website: https://skillspolicy.suponoholdings.com
For the purposes of these Terms, the following definitions apply:
By using the Skill, you expressly consent to the collection, use, and processing of your Personal Information in accordance with these Terms and our Privacy Policy.
Your Personal Information will be retained only as long as necessary to provide you with the Skill. When you are no longer active, we cease storing your data.
Supono reserves the right to modify, suspend, or discontinue the Skill (or any portion thereof) at any time without notice. You agree that Supono will not be liable for any modifications, suspensions, or discontinuances.
The Skill may include links to third-party websites or services that are not operated by Supono. We do not control these sites and are not responsible for their content or privacy practices. Please review any third-party policies before providing Personal Information.
Supono shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.
Any confidential information disclosed by you or Supono in connection with these Terms must be kept confidential and not disclosed to any third party except as required by law.
The failure of Supono to enforce any provision of these Terms shall not be deemed a waiver of that right.
These Terms, together with our Privacy Policy and any additional legal notices on our website, constitute the entire agreement between you and Supono regarding your use of the Skill, superseding any prior agreements or understandings.
Any feedback or suggestions you provide regarding the Skill is non-confidential and may be used by Supono for any purpose without any obligation to you.
You agree to comply with all applicable export control laws and regulations in connection with your use of the Skill. The Skill may be subject to U.S. export control laws, and you are responsible for obtaining any necessary licenses.
Provisions that by their nature should survive termination of these Terms shall remain in effect, including but not limited to those regarding intellectual property, limitation of liability, indemnification, and dispute resolution.
Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and Supono. You do not have the authority to bind Supono in any manner.
If you have any concerns or disputes regarding these Terms, please contact our support team at the contact information provided below. We will work with you in good faith to resolve any issues.
You agree to comply with all applicable laws, regulations, and rules in connection with your use of the Skill, including data protection and consumer protection laws.
By using the “Where Is My Phone” Alexa Skill, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.
Thank you for choosing Where Is My Phone. We are committed to providing a reliable service while ensuring the protection of your personal data.